Shipping policy

At store, we deliver iPhone Cases across India with fast and reliable shipping.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time

• Metro Cities: 3–5 business days

• Other Locations: 5–8 business days

Delivery timelines may vary depending on your location, courier availability, or unforeseen circumstances.

Shipping Charges

• Free shipping on all prepaid orders.

• Cash on Delivery (COD) is available on select locations and may include an additional COD handling charge.

Order Tracking

Once your order is shipped, you will receive your tracking details via SMS and/or Email, allowing you to monitor the delivery status of your iPhone case.

Delivery

Please ensure that the shipping address and contact details provided during checkout are accurate. Prime Basics is not responsible for delays or failed deliveries caused by incorrect customer information.